Tagdiv Composer load forever

Posted in: Newspaper
Post count: 1
deafsport
#372306
Nov 5, 2020 at 1:05 pm

Hi

If I open Tagdiv Composer it continue to load forever, so I can’t edit or design new pages..

Post count: 18283
Vlad S
#372354
Nov 5, 2020 at 4:12 pm

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 27
aassi
#372358
Nov 5, 2020 at 4:40 pm

Same here: https://prnt.sc/ve37r3

>> You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones
Done. Problem persists.

>> also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Done. Problem persists.

>> Also you can try and remove and re-install the tagDiv Composer plugin.
Done. Problem persists.

  • This reply was modified 5 years by aassi.
Post count: 18283
Vlad S
#372447
Nov 6, 2020 at 10:15 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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