Theme panel settings do not save

Posted in: Newspaper
Post count: 5

Hi, I’ve just installed Newspaper on my staging site but unfortunately, the Theme panel doesn’t save. Once you hit the save button it just continually does this
http://prntscr.com/vfpxrz
Refreshing the page does not help either. I have read similar posts on this and I have disabled all plugins except for the ones that come with the theme. I have no security and no firewall to cause problems on the server.
I see a failed to load resource 403 error in chrome inspect
http://prntscr.com/vfpzb8
but have no idea how to sort this out hope you can help as I’d like to get on with the designing.

Regards Chris

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;

Thank you !

Post count: 5

Hi, all requirements as far as I can see are easily met. I’ve attached the screenshots.
https://prnt.sc/vg5dgh
https://prnt.sc/vg5ef6
Thanks Chris

Post count: 18283

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 5

Thanks, Vlad will do now!

Post count: 7

Im having the same problem did you find a fix ??

Post count: 5

My issue was due to a previous install of wordfence. .htaccess still had lines of code blocking the theme panel, not sure if this helps your issue.

Post count: 7

i have wordfence on in the main directory of my website this could be the problem

Thanks

Post count: 5

Yes that was the same for me!Good luck

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