Good night,
My website http://www.becerrildecampos.es was working perfectly. But, suddenly it stopped working and a grey screen appeared when I accessed the website. Can you help me with the error?
Thank you.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
This is the website: http://91.199.90.132/~becerril/
It doesn’t work there, but it does here: http://91.199.90.132/~becerril/que-ver/
It’s not a problem of plugins, it’s of the theme.
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
