Error Message on TD Composer

Posted in: Newspaper
Post count: 48
probangla
#373625
Nov 16, 2020 at 8:03 am

This message only shows on this page when editing with TD Composer.
Screenshot-> https://imgur.com/x2dmP54
Page Link-> https://probangla.com/en

  • This topic was modified 5 years by probangla.
Post count: 35449
Calin
#373801
Nov 16, 2020 at 6:22 pm

Hi,
When this message appear “ Error at zones: 13(models) : 9(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!

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