TAGDIV Composer appears blank again!

Posted in: Newspaper
Post count: 132
domien
#374957
Nov 24, 2020 at 6:35 am

Hi,

The TagDiv composer has stopped working again. We were able to fix it last week by downgrading our woocommerce plugin, but now its not working again.

Please advice ASAP. thanks!

Domien

Post count: 21065
Bettina
#375066
Nov 24, 2020 at 3:53 pm

Hello!

Please check if you have the latest version 10.3.8 of our theme, if not then please update our theme and plugins because the issue with woocommerce plugin has been fixed in the most recent update.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
If your issue won’t be fixed, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

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