Hi,
Got the latest update for Newspaper installed.
When using the Edit Button on posts, everything is working fine.
Doing the same for pages is causing problems.
Using the Edit button for an older page, created in 2019, the system is loading half way and get stuck. Nothing working, no progress, no finish. Have to close the browser window and reopen a new one.
“Edit with TD Composer” and all other buttons are working as they should, only “Edit” is not.
Exception: Once I create a “ADD NEW” pages, saved it, the “Edit” button is working. I also could use “Edit with TD Composer” and save everything. These pages are working and behaving as they should.
How do I fix this?
Do I have to re-create all pages created before the latest update?
At the time I used Newspaper Theme I installed a demo theme, but never removed it. Instead I made all adjustments and changes as needed. Now I wonder, can I uninstall the demo theme without loosing any changes?
Hope someone can help
Cheers
Andrew
Hi,
If you have a demo installed and you made changes on it the changes on the demo posts and pages will be lost -> https://forum.tagdiv.com/installing-demos/
Also if the posts and pages were made using our theme then it should work to edit the pages. Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Hi Calin,
thanks for your respond and help, the problem is not solved.
I send you an email to the given email address.
Hello !
We will reply via e-mail but please note that the support was limited this 2 days due to our national holiday. Our response will take up to 48hrs.
Thank you for your patience !
