Newspaper / Theme Panel version: 10.3.8
This is a new fresh WordPress / Newspaper theme installation.
When in the Theme Panel, Theme Colors Menu, try to access/open the settings its freeze with the loading icon. In Chrome debg console I get this:
VM294:1 Uncaught SyntaxError: Unexpected token < in JSON at position 0
at JSON.parse (<anonymous>)
at Function.n.parseJSON (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.3:4)
at Object.success (td_wp_admin.min.js?ver=10.3.8:57)
at i (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.3:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.3:2)
at x (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.3:4)
at XMLHttpRequest.c (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.3:4)
How can I fix this?
Regards,
Mauricio.
Hi,
Is possible to be some installation problems, please delete the theme and reinstall it again, also make sure that all theme requirements are set as in this guide https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any plugin conflicts.
If the problem persists, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks you!
Having the same issue. Is there anything I can try on my own? Unfortunately, I cannot give admin access as I cannot deploy the site until this is fixed.
