Unable to make any edits using TagDiv Composer

Posted in: Newspaper
Post count: 28

When I try to make any edits, nothing happens. I was getting an error before that the resource could not load but now when I enter TagDiv composer, nothing happens at all.

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 28

Here is a screenshot of the system status; i removed TagDiv composer and reinstalled and still getting the error. I’m also including a screenshot of the error.
error
System Status1
System Status 2

Post count: 28

I had same problem with latest update

Post count: 28

Try to use 10.3.7 and not 10.3.8

Post count: 18283

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 28

Will you resolve this in the next release?

Post count: 18283

Hello !

Please note that this even it seems a general issue, it is something caused independently by the content that is brought up from the user. Every error will have to be inspected and see where it comes from.

Thank you !

Post count: 28

Many users reported errors with 10.3.8.

Should we try 10.3.9?

Post count: 18283

Hello !

Please do, also if you encounter any issue, be specific, tell us all the steps taken so we can test on our side.

Thank you !

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