When I update the footer the changes are not applied

Posted in: Newspaper
Post count: 2
alesanmed
#376328
Dec 2, 2020 at 9:29 pm

Hi all,

I have Newspaper updated to the last version. When I go to the theme panel no matter what I update but when I hit “Save settings” the loader appears, then the check mark but when I refresh the page the settings are back to the previous state.

The request ends with a 200 OK code and a response of 0. I also tried deleting the browser cache, the hosting cache and the plugins cache and none of that worked 🙁

Any suggestions?

Thanks

Post count: 18283
Vlad S
#376504
Dec 3, 2020 at 3:58 pm

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 2
alesanmed
#376556
Dec 3, 2020 at 8:42 pm

Removing the plugin and reinstalling again I think that did the trick. Thanks!!!

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.