Hello everybody,
since the launch of Newspaper 10.3.8 and also now with 10.3.9 I am getting a “There has been a critical error on your website” message, when I visit my website. I tried to deactivate every plugin and the only solution was to deactivate the Mobile Theme Plugin from TagDiv itself. After deactiviting it, everything worked fine. I also tried to reinstall it, but it didn’t change anything.
Is this an known issue? Is there a workaround for it?
Any help would be appreciated.
Best regards,
Kevin
Getting the same problem.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello Vlad,
I tried it again with every plugin deactivated and activated them step by step. I think I have found the plugin causing the issue. It’s Schema & Structured Data for WP & AMP. With it deactivated everything including the tagDiv ones is working fine. But I don’t know why that happended after using Newspaper 10.3.8 and higher. With 10.3.7 every plugin is working fine.
Just in case here is my System Status: To be clear, I’m using caching but not with a plugin, instead I use server caching for it.
Thank you for your help!
Hello !
Unfortunately the Schema & Structured Data for WP & AMP. plugin has not been tested with Newspaper Theme !
Can you try and re-activate it and re-set it up ? Maybe there is only a tweak needed in the plugin to work.
Thank you!
