If I’m trying to activate the theme it shows me “Sorry, you are not authorized to access this page.”
But I’m Admin and just updated the theme via FTP. Maybe I can add the code via Database? Why I’m not authorized to access the page? I had this problem on the test system with htaccess but now it’s live and still.
Hello!
First of all, please do these steps from here: https://forum.tagdiv.com/install-via-ftp/
If you bought a license, then you can get the license using this guide: https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know about your results!
Thank you!
as I said, if I click the button to activate the theme it shows me that I’m not allowed to see the page. “Sorry, you are not authorized to access this page.”
Hello!
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you!
Sorry can’t do that. But I can access even the Database, just let me know what I can do.
Hello!
Please send an email to our team, so we can help you. Otherwise, without any access we can not investigate more about your issue.
Thank you!
