For a couple of hours I have been experiencing major problems on the Newspaper:
– the site no longer loads the header managed by Cloud Templates correctly and in the articles it releases me this error:
Warning: Invalid argument supplied for foreach () in /home/XXXX.XX/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 842
– On the other hand, the TagDivComposer no longer opens any page, not even an empty one, it remains waiting. From console I have this error:
js_files_for_wrapper.min.js? ver = c784b8db3e66cd68082f3ff7aa2d70e6: 13 Uncaught DOMException: Failed to execute ‘atob’ on ‘Window’: The string to be decoded is not correctly encoded.
at Object.b64DecodeUnicode (https: //XXX.XX/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js? ver = c784b8db3e66cd68082f3ff7aa2d70e6: 13: 109)
at https: //XXX.XX/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js? ver = c784b8db3e66cd68082f3ff7aa2d70e6: 40: 125
at https: //XXX.XX/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js? ver = c784b8db3e66cd68082f3ff7aa2d70e6: 41: 96
I tried to insert the <IfModule mod_substitute.c> on htaccess
SubstituteMaxLineLength 10M
</IfModule>
but with poor results.
Has anyone been there? Do you know if it’s a hosting problem or a bug? I haven’t tried to reactivate a backup yet …
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
i had the same problem again, after a day of work ….
It all begins, in TagDiv Composer, when saving something is wrong and is waiting to be saved … this time I tried to repair the db via wordpress, plugin and phpmyadmin but nothing … I had to put a db backup and everything is back to normal. It’s a site with many pages processed in tagdiv composer, but maybe there is some bug, can you check?
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
thank you for this opportunity … if I receive the problem again, I will contact you privately and provide you with the accesses.
Kind regards
