mobile menu doesn't work

Posted in: Newspaper
Post count: 48

Hi. We are using responsive version for mobile pages and mobile theme for amp pages. In responsive version mobile menu doesn’t show. When we click on icon its show this: http://d.radikal.ru/d19/2101/eb/8af6dd9b7726.jpg. Mobile search is working well in same time.

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Post count: 48

Did everything.All the requirements is ok. Mobile menu still doesn’t work! Website: https://daily-motor.ru

Post count: 18283

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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