Posted in: Newspaper
Post count: 1
Jan 20, 2021 at 5:12 pm
After updating to the latest version 10.3.2 the homepage slideshow has disappeared.
What to do to fix this error?
I had to restore the backup, to see the slideshow back.
Could someone from the support do the update for me, please?
Regards.
Post count: 21065
Jan 21, 2021 at 11:55 am
Hello!
I recommend you to update the theme via file transfer, so you should haven’t any issues.
Please follow our guide from here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if you can’t manage to do this, then you can write us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
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