Issue with mobile

Posted in: Newspaper
Post count: 4

I used TagDiv Composer to edit the mobile version of my website and I see the page like this:TagDiv https://www.imagemhost.com.br/image/dVKGY

When I access the page from a mobile device the theme is different and does not update on all pages of the site. How to solve this problem?

Mobile view https://www.imagemhost.com.br/image/dVPQS

Post count: 27744

Hello,

For mobile, I saw that header style 1 is applied.
Please you will have to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and check the results.

Let me know about your results!

Thank you!

Post count: 4

Hi Ana, I’m not only using tagDiv plugins and I’m also not using any cache plugin or child theme. The only page that has this problem is Home.

Post count: 27744

Hi,

I think you had a mobile page template assigned on single post template for the mobile version, and this was deleted from cloud templates but was still assigned to the single post template.
To fix this you need to create a new mobile page template the set it on the no templates. => https://www.screencast.com/t/qeMBSUw7c

This is a topic with similar problem => https://forum.tagdiv.com/topic/mobile-template-loads-on-desktop/

Thank you!

Post count: 4

Hi Ana

I created the Mobile Page and I’m trying to edit the mobile page but this message appears -> Erro

Post count: 4

Now work! Ty

Post count: 27744

Hi,

“The current content hasn’t been created by TagDiv Composer” – that notice isn’t the result of actual issues in most cases, that just notice that the last time that page was not saved using tagDiv Composer. If you can successfully edit the page then there is no problem, despite the message.

Thank you!

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.