I just installed a new WordPress on Godaddy hosting. After instaling the theme with demo template, I cannot edit any page using tagDIV composer.
It prompts”Hmmm… can’t reach this pageIt looks like the webpage at https://cameroonsecurity.org/wp-admin/post.php?post_id=112&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fcameroonsecurity.org%2F might be having issues, or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR”
Hi,
Does this problem appear only for a specific page or for all of them?
Also, make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.6.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
Let me know the results!
Thank you!
Thank you Anamaria for your answer.
I just tried all those tricks but it doesn’t work. Everything sems okay but I cannot ue tagDIV composer neither tagDIV Cloud Library to create or edit any template.
I’ve intalled a new WordPress with a new Newspaper template downloaded from my themeforest account. I also changed the Prebuilt websit template but the issue remains.
I don’t know what to do.
If forgot to say that there are some options missing. For example, I cannot edit the original site logo name.
Even when I upload a new logo, it places it beside the template text logo instead of replacing it.
https://www.screencast.com/t/V5ICX8rbPv
I don’t know but there’s something wrong.
Hello,
You can change the logo with tagDiv Composer, there is a logo text, you need to remove the text and add the logo image =>https://www.screencast.com/t/ZqBdvmyY
But since you say tagDiv Composer doesn’t work, we would like to investigate the issue, if you agree please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and credentials, also a link to this topic in order to identify you.
Thank you!
Email already sent.
Thank you.
