Edit Mobile Page get error

Posted in: Newspaper
Post count: 228

I use AMP and I have create a separate mobile page for the home page.

When I edit the home mobile page I get “Errors at columns elements: 1(models) : 19(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

When I go back with revision history of wp I get “Updating failed. The response is not a valid JSON response.”

I can’t de activate the whole plugins because the site is on line.

I hope to fix it!

Thank you!

Post count: 27744

Hi,

In most cases when you get a similar message “ Error at zones: 1(models) : 19(dom).. The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/

For “Updating failed. The response is not a valid JSON response.” I found this article => https://docs.wpstackable.com/troubleshooting/common-issues/im-getting-the-error-updating-failed.-the-response-is-not-a-valid-json-response

Hope this helps you!

Thank you!

Post count: 228

Hi Anamaria,

Everything is fine!
The issue was coming from Mega Menu.

Thank you!

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