Hi,
i have set the correct id in facebook , instagram and youtube and my widget displays 0
thansk for help
https://www.solarlatinclub.com/
Hello,
Normally, Facebook and Youtube will work if you reinstall the social counter plugin and your theme update is done. Make sure it is reinstalled properly from Newspaper plugins and that all the ID’s are inserted correctly.
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also, if the problem persists and you use a plugin cache, then clear all cache and check the results.
Unfortunately, our team is working for the Instagram issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.
Thank you for your understanding!
Thanks a lot , now it works
But i can’t modify the look
thanks
Hello,
If you have a Prebuilt Website Pro you need to change the social counter style, with tagDiv Composer select the social counter and it can be done like this -> https://i.imgur.com/qOE6puJ.jpg you can check our guide for Social counter styles => https://forum.tagdiv.com/social-counter-styles-on-newspaper/
If you have a Prebuilt Website Standard you can change the style for the widget from Appearance -> Widgets and you need to add an extra class for what style do you want
-> https://i.imgur.com/MSPJ2v6.png
Style 1: td-social-style1
Style 2: td-social-font-icons td-social-style2
Style 3: td-social-colored td-social-style3
Style 4: td-social-colored td-social-style4
Style 5: td-social-boxed td-social-colored td-social-style5
Style 6: td-social-boxed td-social-colored td-social-style6
Style 7: td-social-boxed td-social-style7
Style 8: td-social-boxed td-social-font-icons td-social-style8
Style 9: td-social-boxed td-social-colored td-social-style9
Style 10: td-social-boxed td-social-colored td-social-style10
Hope this will helps you!
Thank you!
thanks as i use widget i tried your method here
https://i.imgur.com/MSPJ2v6.png
but it seems it ha no effect
by the way i don’t understand why the counters get back to 0 !!
please what is the good class for this widget style ?
https://demo.tagdiv.com/newspaper_pro/
I am still looking why counters are at 0…
thanks
i tried to empty cache too…
i have reinstalled the social counter , but always at 0…
Please have you a fix for this issue ?
Hello,
From widgets, you can’t get that style for the social counter. To have that style, it can only be done with tagDiv Composer.
If the problem still persists with the social counter, please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and credentials, also a link to this topic in order to identify you.
Thank you!
