Hello!
Viewing a report from Query Monitor, I found out a lot of duplicate queries being made by TD-Newsletter.
In Dashboard: https://paste.pics/BVWGG
In the homepage: https://paste.pics/BVWG4
In a post: https://paste.pics/BVWGM
How can I fix that?
Thanks!
Hello,
Unfortunately, there is no option to edit the behaviour of the tagDiv Newsletter.
You can try to set the code from Newsletter in the column text in text zone => https://www.screencast.com/t/efF58x6ZFRw and disable the tagDiv Newsletter plugin, and please check to see if now everything is normal.
Thank you!
Hi, Anamaria!
Not really a fix, right? If I disable the TD-Newsletter plugin, obviously the error coming from it will be solved… but, as I enable it, it keeps making duplicate queries to the database (and I’d really like to leave TD-Newsletter plugin enabled, as it keeps the newsletter form with the same style of the whole site).
May I ask if the TagDiv Team plans to solve this issue/inconvenience?
Thanks!
Hello,
Indeed the above reply is not a fix for the tagDiv Newsletter plugin.
Unfortunately, at the moment we don’t have a fix for this problem, and I don’t know if the fix will be in the next update, that’s why I provided the above “solution”.
Thank you for your understanding!
We are sorry for the inconvences!
Hi, Anamaria!
Since you brought up the next update topic, is there any ETA for it?
Some time ago, someone from the team told us that in about 1-2 weeks it would be launched.. but since that, nothing has come.
Thanks!
And sorry for keep asking about the update (but it is a sensible and somewhat urgent topic for us, users of Newspaper Theme)
Hi,
We can’t say an exact date, we are currently doing internal tests, but it will be this month.
Thank you for your understanding!
Hi Anamaria!
Just a note, the update indeed did not addressed the queries issue… I am facing the same duplicated queries from TD-Newsletter…
But, since the update, Query Monitor is also pointing that TD-Composer is making a lot of duplicate calls also..
Could you please make a note for the dev team to investigate this issue? It really loads the database, and, thus, slow downs the site…
Thanks!
Hello,
The duplicate queries are on the fix list.
Thank you!
Hi, Anamaria!
Great to hear that!
Hi!
Thanks for the fix of the duplicate calls made by TD Newsletter in this new update!
I would also like to report the increasing number of duplicate queries made by TD Composer… hope that it will be addressed soon!
Thanks!
Hello,
Please give us more details about duplicate queries made by TD Composer, with screenshots or video.
If you want you can post them here on the forum or you can contact us via email at contact@tagdiv.com, where you can provide us with as much information as possible about this problem.
Thank you in advance! Have a nice day!
What kind of details, Anamaria? The number of duplicate queries, what hooks it calls, etc..?
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Ok, email sent!
