Hello,
When i enable mobile theme. Both desktop and mobile theme look same as mobile theme. Please tell me how can I fix this issue.
This suddenly happened to me too and I can’t fix it.
A similar issue occurred a month ago. I enabled and disabled the mobile plugins. But this time the same trick did not work.
Please advise. Thanks in advance!
Hello !
First of all please make to clear your website cache. This usually is the main reason that there are delays on a website. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello,
I am using cloud hosting WP super cache is not working fine. On the other hand i am using breeze cache plugin.
Moreover, As per your suggestion i enable WP super cache and activate my mobile theme but its showing same mobile theme for mobile and desktop.
Hello !
Please note that we have tested this many times before and we can guarantee that this is a caching issue. But you will have to make sure you’re not running too many caching options, too many options can be in conflict.
Thank you !
Hello,
I have remove the cache from my website. Still i am facing the same problem. Please tell me how to fix this problem
Hello,
After new update some of my website pages like 404 etc not showing Header and Footer color which is set in theme panel. https://ibb.co/sJ5Q9kv
Hello !
Please delete and reinstall only the tagDiv Composer plugin. There is a new version released. Let us know the result!
Thank you!
Thank you for your reply. I have resolved the issue in the following manner just in case it can help others.
This is the solution if your web hosting provider offers automatic caching when it hosts your wordpress site.
1. Delete all cache plugins. I deleted WP Super Cache, Cloudflare and Hummingbird Pro.
2. Install Proxy Cache Purge plugin.
It seems Newspaper wants only ONE cache plugin. Since my web hosting already provides it, I can’t use any plugins that have a cache feature. The Proxy Cache Purge doesn’t do any caching. It’s just a ‘telephone’ on my wordpress dashboard to my web hosting provider to purge my cache.
After I did this — 1) the mobile tagdiv composer page showed up on Android mobile chrome. Good! 2) The tagdiv composer theme for PCs showed up on Chrome. Good! 3) However, on Microsoft Edge on PC, the mobile tagdiv composer page showed up. Strange and not good. Is this supposed to happen?
I have install WP Super Cache and also install Proxy Cache. Please check still i am facing the same issue
Hello,
I disable Varnish cache and breeze cache plugin and install WP Super Cache which is recommended by Newspaper theme. Moreover, after disabling both varnish and breeze my website is working fine in the mobile version with Wp Super cache.
When I check the caching status of fmblogs.com. It shows the following errors.
1. We were unable find a caching service active for this domain. This may occur if you use a proxy service (such as CloudFlare or Sucuri) or if you’re in the middle of a DNS move.
2. Your domain does not report an “Age” header, making it impossible to determine if the page is actually serving from cache.
3. This type of caching plugin does not work well with server side caching. (Active)
Please kindly resolve this issue as soon as possible. Image link https://ibb.co/LgcrxLz
Regards,
Muhammad Faizan Mughal
Hello !
That is because your server was maybe configure to work with 1 type of caching solution. As we recommend for Newspaper Theme to work with WP Super Cache.
In the image you have sent those are recommendations, If your website runs better using our suggestion my recommendation is to leave it with WP Super Cache. Also please note that having more than 1 caching plugins is not a good practice.
Thank you !
My server takes care of caching as part of the service so I cannot install WP Super Cache. They asked me to ask you for the mobile cookie so that the webhost can exclude it from caching. Could you please let me know what to tell them? Thanks in advance,
Sean
Hello, @slimster8,
If you want to use the cache plugin on the host, then I recommend you to use only the mobile responsive version, not the mobile theme or mobile page, then it should not be a problem.
In most cases, this problem occurs because the cache plugin used by the host does not recognize mobile theme or mobile page version.
Thank you!
I really love the mintyside theme for mobile instead of the mobile plugin theme. Would it be possible to get the line of code for my webhost so that they can direct it to stop caching?
Hello,
Our theme doesn’t use cookies to detect responsive version, mobile page or mobile plugin.
Our theme uses cookies to store certain data, such as youtube ids, social counter ids, Instagram, etc.
Thank you!
I’m also using cloudways hosting and facing the same issue when I enable varnish cache. Please provide some solution for this.
Hello @Satheeshraj!
Please make sure you have no cache plugins active. Also, ask your host about any caching issues.
Thank you!
Same issue i m facing…..
And if we dactivate varnish from server….. Site health appearing criticl issue :”Server responding time slow”
Hello @shubhamsharma7979!
Please check this topic: https://forum.tagdiv.com/topic/pagespeed/
Thank you!
