Hi
I’ve been trying to set up google tag manager in my newspaper theme panel, but the pages continues to load forever when trying to save the setting. I’ve deactivated all plugins (as advised in another ticket), but this didn’t solve my problem. Would you advise what I should try next?
Here I’ve stored the image for your references.
https://postimg.cc/Z9yC6X1N
https://postimg.cc/ftnf6GX7
Thanks,
Ren
Hello!
Please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi Bettina;
Thanks for a quick response!
Please find the attached screenshot, showing that I’ve adjusted the settings.
Unfortunately it still loads forever and I cannot save tag manager codes.
Would you advise what I should do next?
Best,
Hello!
Please make sure your wordpress, TagDiv plugins are up to date.
Also, if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Just sharing that I finally managed to save the codes!
The problem was WAF setting that was in place in my web server.
Turning that off saved this issue, though I decided to put it back up after I made the change.
Thanks!
