Hello. Since the last update, I have this message when I want to edit a page via tagDiv Composer. How do I fix this error?
Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Hello,
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also, you can try to deactivate, delete and reinstall tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and clear all cache and try again to edit.
Thank you!
Unfortunately, reactivating the plugin did not help. I went back and started the backup page and it still has the same error.
Hi,
Please follow the guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ and see if the problem persists after.
Also, do a test using only tagDiv plugins.
Thank you!
I checked and the problem is still there.
Hi,
Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Thank you!
