ARTICLE TOP AD is not showing due to error wp_booster error:

Posted in: Newspaper
Post count: 10
khan
#396089
Apr 10, 2021 at 1:28 pm

I want to insert ad in above article using theme ads section(YOUR ARTICLE TOP AD) all other sections are working but this one is showing error blow.

wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: tdb_template_30 is not set.
/home/booksfree/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
Display backtrace
wp_booster error:
td_api_base::get_key : a component with the ID: tdb_template_30 Key: exclude_ad_content_top is not set.
/home/booksfree/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

i have updated theme and plugins as well but it did not work 🙁 can you plz help?

  • This topic was modified 5 years by khan. Reason: words were missing
Post count: 18283
Vlad S
#396322
Apr 12, 2021 at 4:13 pm

Hello !

Please make sure that your update has been done according to our procedure as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also please take a look for a possible plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the result !

Thank you !

Post count: 10
khan
#396377
Apr 12, 2021 at 6:34 pm

Hello i have updated my theme as recommended and tried disabling all plugins exept(theme plugins) but its not working yet 🙁

Post count: 18283
Vlad S
#396477
Apr 13, 2021 at 10:15 am

Hello !

For this we will have to investigate and see what can be done. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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