tagdiv Composer cannot load & Header disappeared

Posted in: Newspaper
Post count: 23
wcdt
#397262
Apr 17, 2021 at 5:42 pm

Hi,
Suddenly my tagDiv Composer cannot load the page and my website’s header just disappeared.
WP memory limit = 256. Theme status = ok.

Please help.
Thank you.

Post count: 18283
Vlad S
#397399
Apr 19, 2021 at 11:51 am

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Post count: 23
wcdt
#410294
Jul 26, 2021 at 1:10 pm

Hi,
System status, everything is fine.
Header is on every category page, post page. I can edit other pages easily with tagdiv Composer. I just cannot edit Homepage with tagdiv composer. it keeps loading forever.

I deactivated, activated tagdiv composer a couple of times. I cleared all the data, cache … it doesnt work. please help.

Post count: 21065
Bettina
#410442
Jul 27, 2021 at 9:13 am

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Post count: 23
wcdt
#410499
Jul 27, 2021 at 12:29 pm

I already sent you access details to my wp, cpanel.
Kindly help fix it. Thank you.

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