Issues on Ipad mini

Posted in: Newspaper
Post count: 3
sobiz
#397745
Apr 20, 2021 at 7:41 pm

Hi,
there are some issues with your Magazine PRO template https://demo.tagdiv.com/newspaper_magazine_pro/ on Ipad mini model MF432RS/A.
I have the same issues on my site based on this template. Can you fix it?
https://disk.yandex.ru/i/qPOlDN_7uzltfA

  • This topic was modified 5 years by sobiz.
Post count: 21065
Bettina
#397766
Apr 20, 2021 at 9:09 pm

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Post count: 3
sobiz
#397825
Apr 21, 2021 at 10:47 am

Thank you!

Link is https://sobiz-fond.ru, screenshots are https://disk.yandex.ru/i/tFenZ3kODY6uoQ and https://disk.yandex.ru/i/Z8t9zyLKHrZiHA

But the problem appears first on Newspaper’s prebuilt site Magazine PRO. Screenshot is in the first message.

  • This reply was modified 5 years by sobiz.
Post count: 21065
Bettina
#397863
Apr 21, 2021 at 2:01 pm

Hello @sobiz!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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