Dear Tagdiv,
After updating to the latest theme version we get the following errors at the log section of our website:
PHP message: PHP Warning: require(/wp-content/plugins/td-composer/legacy/Newspaper): failed to open stream: No such file or directory in /wp-includes/comment-template.php on line 1554PHP message: PHP Fatal error: require(): Failed opening required ‘/wp-content/plugins/td-composer/legacy/Newspaper/’ (include_path=’.:/usr/share/php’) in /wp-includes/comment-template.php on line 1554″ while reading response header from upstream
Can you please help us debug?
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
We recommend to use php 7.2 and 7.3 also we tested the last version with php 7.4 and everything seems to be ok.
Let us know about your results!
Thank you!
Hello, I am getting fatal error on tag div composer
Error type E_COMPILE_ERROR je prouzročena in row 47 datoteke /home/jupiterm/public_html/edoktor.hr/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php. Poruka greške: require_once(): Failed opening required ‘/home/jupiterm/public_html/edoktor.hr/wp-content/plugins/td-composer/legacy/common/wp_booster/td_block.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)
What to do?
Hello!
Please try all the steps from above. Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
