We’re having lots of problems with Newspaper theme.
Particularly after wordpress updates. Actual version of wp brokes the tagdiv editor. It keeps loading without come to work. In console we have some error. Here only some of them:
Uncaught Error: Syntax error, unrecognized expression: undefined<div class=”tdc-sidebar-separator tdc-sidebar-text-separator”><span>Flex Block 5<
Uncaught TypeError: jQuery(…).live is not a function
<anonymous> http://valdarnopost.it/wp-admin/post.php?post_id=72989&td_action=tdc&tdbTemplateType=single&prev_url=//valdarnopost.it/wp-admin/edit.php?post_type=tdb_templates:4528
Now this problem is getting really frustrating cause this is only the last of a long series of bad behaviors. Another example? Global header can’t be updated or saved no more! Why is this happening?
Another issue? We can’t find widget similiar to a simple message form so we’ve installed contact form 7. So even in this case we have error results after cf7 was activated…
We have disabled all plugins, unistalled and after reinstalled them but with no clue.
In this situation it’s impossible to work. We need to restore theme and tagdiv-composer functionalities, as fast as possible. We really need your help. The situation is a totally mess now.
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know about your results!
Thank you!
I have the same problem and your suggestions did not work. It suddenly happen recently only.
Hello!
We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
