Search Error when "no Posts to display"

Posted in: Newspaper
Post count: 174

Hi,
If I use words to search for contributions that are also there, everything is completely normal. If no posts are found, the layout of the website is defective. What can i do there?

Search Error

https://www.fehnblogger.de

Thx
Thomas

Post count: 21065

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 174

Hi,
Deactivating the plugins did not help, neither did deactivate the child theme, nor did it delete the caches.
Everything looks normal in the composer.
I’ll send you an email with all the details, maybe you can find something.

Shot1

shot2

Thanks for your fast answer
Thomas

Post count: 174

In addition, when I open a post, the menu is no longer displayed correctly. What is then displayed suddenly points to the mobile pages on the desktop.

shot3

Post count: 21065

Hello!

We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Post count: 174

Hi Bettina,

So far I’ve used WP Rocket + AutoOptimze as a cache plug-in – I’ve now also deactivated that, but that doesn’t change anything about the broken menu. Of course I can switch, but so far I’ve always had difficulties with the configuration with WP SuperCache, because I was always shown that there are no pages in the cache. Can you help there?

Post count: 21065

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 174

Hi Bettina,

I did that, the first problem is also solved, with the help of a friend I was able to set up WP-SuperCache so that it also works properly.

I described the menu problem (mobile pages on desktop) in a reply email, as well as posting pictures of the error here in the forum in this post. However, the problem has not yet been resolved.

By the way, I would like to take this opportunity to thank you again for the excellent service and the gradual support. I will start a second project shortly and of course I will also buy the “Newspaper Theme” as a second license.

Thanks!
Thomas

  • This reply was modified 5 years by chip303.
Post count: 21065

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for your nice words and for understanding!

Post count: 174

All done! Perfect!

Many Thx to Alex N., Simion C., Vlad S., Calin, Anamaria and to you, Bettina and all the other guys and girls i forgot for the best support and help i ever found in the wordpress-community in the last years.

Greetings from North Sea / Germany
and from a very lucky
Thomas

  • This reply was modified 5 years by chip303.
Viewing 10 posts - 1 through 10 (of 10 total)
The forum ‘Newspaper’ is closed to new topics and replies.