Cloud template – installation freeze

Posted in: Newspaper
Post count: 1

Hello,
I would like to ad some category templates from cloud templates plugin, however the installation of the template freezes and import is not complete (tagdiv composer cannot add elements etc.). I tried several times but the problem persists. Registration look OK.
Thanks for your help 😉
Jan

Post count: 27744

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

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