Problems displayed by mobile in desktop mode.
Hi,
That it is the mobile theme version that it is display on desktop, normally, this situation appears when you are using a cache plugin that it is not recognizing that you are using a mobile theme too, and is not knowing what cache version to deliver (for mobile or cache, therefore it is deliver the latest one).
To avoid those problems we recommend to use the WP Super Cache plugin with those settings -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
I hope this will help you!
You have successfully installed the wp super cache plug-in. It’s still the same. Will it be solved if I wait? And it’s an error that appears when checking Google speed. How can I solve these two problems? Please help me.
Hi,
What you need to do is to make sure that you are using only that WP Super cache plugin, because if you use more cache plugins, the one that is not recognize the mobile version, it will still deliver it for desktop. Also make sure that the cache plugin has the same settings as in our guide.
Also for the problem with page speed, I do not know if those are errors -> https://i.imgur.com/PCdq4KG.png but if I’m right those are parts from website that need to be improved to increase the page speed. Usually, for this it is use a plugin to optimize the images and one to optimize the rest of theme, for example you can try EWWW Image Optimizer and maybe Autoptimize.
I hope this will help you!
Friend, I installed wp super cache as you told me, and set the same value. However, the mobile theme is immediately turned off. How does this problem arise?
Due to an error, all current cache plug-ins have been removed. This is the result of installing only super cash. Help me with the mobile theme.
Hi, jihoon park, so when you activate the mobile theme and cache plugin, the mobile theme is disabled(turned off)? If is so it may be a plugin conflict or other problems, therefore please make a full backup for your website and database and send an email at contact@tagdiv.com and provide wp-admin access, also include in email the link of this conversation. We’ll inspect this situation as quick as we can.
If this is not the problem, please let me know!
Thank you!
Friend, now I do not use css reduction–it is not being solved. Please tell me how to remove “reduce unused css” css by delaying my homepage for more than a second.
Please tell me how to solve it.
There is no way to reduce unused css. It is adversely affecting my Newsmag website. Please tell me the solution.
Hi,
This will be be a little harder right now, for this it need to make some implementations in theme files, I can try to help with this, but I can not promise that I can make it better. For this please make a full backup and contact us at contact@tagdiv.com provide wp-admin and include this link in email.
Thank you for your understanding!
Okay, my friend, I just added an administrator. I will send the password via email.
Please check and answer.
Hi,
Did you included the link of this topic in email, because my colanguage didn’t find your email, or please send it again.
Thank you for your understanding!
contact@tagdiv.com <ㅡ here
Friend, did you check the mail? I’m waiting for your confirmation.
Hi,
The address email is correct, but I do not find an email that contain the link of this conversation, and I do not know your address email to check if we get an email form it, sorry! We got only an email to set a password for this website https://politicadeverdade.com/(if this is your website) but there is no username or other details to can login and what the problem it is.
Please write and email and include the username, password and a wp-admin link for your website, also include this conversation in emaul to know about the problem you are facing.
Thank you for your understanding and sorry for the inconvenience!
ok~ I sent you the ID and password again in the mail you told me. Check.
Hi, I ask my colleagues via email and they got now few emails from you.
They will answer as quick ass they can.
Thank you for your understanding!
Please let me know the email address you can reply to.
My colleague Alex N. already reply to your emails, if you have some questions, please let hem know via email.
Thank you!
Sent here twice. Still can’t confirm?
Please provide another email address. Repetitive behavior, so uncomfortable.
It took a long time to check the mail now. Please send me an email, I think it would be faster to reply and it would be helpful for all of us.
my mail : mansuleu01@gmail.com
Hi jihoon park, we have only this email address for support, also as I said, my colleague already reply to you and he didn’t get any reply back from you -> https://i.imgur.com/q5xrmXK.png
Thank you for your understanding!
I sent it again.Do you remember what you want to check? “Reduce unused css” is causing my homepage to slow down very much, which has a significant negative impact on s.e.o. Please check it out.
Hi jihoon park my colleagues from email will try there best to help, but please notice that “Reduce unused css” is a page speed element and this is not quite easy to reduce, also is not covered by support team.
Thank you for your understanding!
