The contents of my home page suddenly disappeared and the contents have become uneditable via tagDiv composer. For the rest of the page, I am getting codes being displayed on the page. Please help me in finding the correct solution and retrieving the design.
Website:metalworldinsight.com
Hello!
Please make sure to activate all the required plugins. When a plugin is disabled that shortcode will appear on your website. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Will removing and reinstalling the tagDiv composer affect content/design on my site?
Please guide me with the steps to follow for increasing the WP Memory Limit to 256MB/request.
Thanks and Regards.
Hello,
I just checked your website and now the design looks fine => https://www.screencast.com/t/h39ku39W46o
Also, if you deactivate, delete, reinstall and activate the tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/WLy01lbc, then will not affect the content/design of your website
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/ in the documentation say exactly the steps.
Also, please do a test using only tagDiv plugins, and see if you can edit with tagDiv Composer, if errors occur, please send us screenshots.
Thank you!
