My Tagdiv composer isn’t working

Posted in: Newspaper
Post count: 3

When I try to edit my homepage it says my site isn’t sending any data.
Screenshot

And also, when viewing a single post, when I scroll down near the footer it automatically loads more full posts. It’s really annoying. How do I stop that from happening. I’m using the Gossip theme.

And just wondering if I should be able to use tagdiv composer on my phone?

The theme looks great and I’m pleased, but I hope I can fix these few issues.
Thanks in advance!

Post count: 18283

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/

TagDiv Composer cannot be used on mobile theme.

Thank you !

Post count: 3

I have everything that’s needed in system status, it’s all green. I deactivated WP-Super Cache and all other plugins except tagdiv plugins, because you said so. Here’s the screenshot you asked for.

Screenshot

Site still says the same thing.

I don’t know what else to do?

Post count: 18283

Hello !

We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you
– cPanel url and credentials

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Post count: 3

Okay, I’ll contact the team.
Thanks for your help.

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