tagDiv Composer editing doesn't saves and doesn't shows in live view.

Posted in: Newspaper
Post count: 31

When I change something on home page with tagDiv Composer and save it, it doesn’t saves 🙁 and doesn’t shows in live view. Can you help me please?

Composer view of home page:
https://drive.google.com/file/d/1YvntiW2fGFAd6Tk9Xe6K4L-0xHjChrSe/view?usp=sharing

live view of home page:
https://drive.google.com/file/d/1N7rY5oq6MKCZbTuoU_7NmdZeMnPjt_sZ/view?usp=sharing

Post count: 21065

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

Post count: 31

Bettina, thank you for advice. I did everything you told me, but still the problem was not fixed 🙁 I do not use the cache plugin. please, tell me what can i do Else?

plugin page:
https://drive.google.com/file/d/193mjxCyYkASNUNqUCcHAM5bpXrpZXcHw/view?usp=sharing

Composer:
https://drive.google.com/file/d/1bBN_BtVHHhT3GOuGO0rQcWDQSRgl8Aig/view?usp=sharing

web site:
https://drive.google.com/file/d/1ZcM0jlFE4zXe4eT9nyh9b2-lrBbf-Txc/view?usp=sharing

Post count: 21065

Hi,

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the problem is not solved after that, then please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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