cannot add elements

Posted in: Newspaper
Post count: 3
vampelog
#407945
Jul 6, 2021 at 8:19 am

Goodmorning to all
I have installed the 10.4 newspaper version. After that I cannot add anything through tagdiv composer to any page with any way, not even copy-paste an element. Could you help me with that;

Thank you in advance

Post count: 21065
Bettina
#407991
Jul 6, 2021 at 12:15 pm

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check once again carefully in order to find the problem there!
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

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