I want to remove the sharing social buttons at top of the article so I went to Theme Panel – Post Settings – Sharing and disabled Top Article Sharing and then clicked on Save Settings but this does not work. The set of social buttons still appear at the top of the article. In fact when I return to the settings after checking the site the Top Article Sharing button has been automatically enabled. I repeated many times but with same result. Please advise.
Thanks.
Hello,
Did you install a Pro Prebuilt Website or a standard Prebuilt Website?
Is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
