Hi all,
I have been struggling with this for a while, often I am given the AMP version of my site when I view it on chrome desktop, also applies to other desktop browsers I use through browserstack.
For example: https://livingunrefined.com
I have the AMP plugin installed with mobile plugin.
What I am also confused about is my AMP page has a different footer to my mobile version.
Any help much appreciated.
Hello,
Usually, this problem when the AMP version is displaying on the desktop, the plugin for the cache that you are using don’t recognize AMP version (mobile version) and display it, on the desktop. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please asks your host if a cache plugin is enabled.
Also, the footer you can customize from Theme Panel-> Mobile Theme -> footer => https://i.imgur.com/7ABDfSe.png
Thank you!
Hi,
The footer issue is resolved now.
However I have installed Wp Super Cache and checked there is no other caching from my server side.
I still have the same issue with getting the mobile version of my site on desktop
Can you please take a look?
correction the footer issues comes back with this problem again.
The AMP footer is different to the mobile footer – that doesn’t make sense.
Hello!
Please make sure to clear your cache. Both footers are looking exactly the same.
Thank you!
hi thanks, I have cleared every cache I know of still get this footer issue.
But the main problem I have is the mobile version showing on my homepage for desktop
livingunrefined.com
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hi
Thanks, I can confirm I am using WP Super Cache and it is setup as per your guide.
This problem happens whether WP super cache is enabled or not.
thanks
Hello!
Do you have any other cache plugins? Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
thanks i have sent that email now
hi did you manage to take a look at this?
Hello Richard!
I just replied to your mail, please check and let’s continue the discussion there.
Thank you!
