Content is not being displayed after update

Posted in: Newspaper
Post count: 5
asduerj
#413816
Aug 25, 2021 at 2:11 am

I have a client’s website running Newspaper 8.x and updated it to 11.x

Now, content is not being displayed at all! The former prebuilt template has changed and I cannot find my way around it.

When I try to edit or create a page, I get the following error:

Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

I found in this page that this error could be fixed by cleaning the code of fixing the HTML.

Unfortunately, the error appears from the moment I try to create a new page.

I appreciate your reply as soon as possible.

Best,
Helvecio

Post count: 21065
Bettina
#413899
Aug 25, 2021 at 11:27 am

Hello Helvecio!

Try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Please do not use WP Bakery!

After update, please make sure your plugins are up to date too. Disable,uninstall/delete TagDiv Composer,delete cache, install, activate and clear the cache also.

Let me know the results!

Thank you!

Post count: 5
asduerj
#413978
Aug 26, 2021 at 4:18 am

Thanks, Bettina!

I did what you said and now the content is being displayed correctly.

It seems the Classic Editor plugin enabled was affecting tagDIV Composer.

All the best!

Post count: 21065
Bettina
#414035
Aug 26, 2021 at 11:19 am

Hello Helvecio!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

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