Hi. I have a problem with the critic’s template. Mi website is http://www.elpirata.pe
In social icons instagram and Twitter’s codes don’t work. For example i put code of twitter, save and then don´t work, it appear in other page, no Twitter. I put url with “htpps”, only “@”, without “@” or “htpps”, but don´t work
Besides when i want enable other social network for post, for example, email, telegram, linkedin, don’t work. The template only allow whastapp, facebook, twitter and printrest.
Other problem. I put adsense and newsletter code, save and then disappear. Why? This problem appear when i edit with edit composer.
Hello,
So I understand you want to add some more social share options, for this please go to Theme Panel -> Post Settings -> Sharing => https://i.imgur.com/YIC4YXz.png and select the social networks.
Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
I go to Theme Panel -> Post Settings -> Sharing, but the template only allow to activate Facebook, Twitter, Whastapp and Printrest. In other social networks is imposible. I active Telegram, por example, save y don’t appear in post. Besides in the panel don´t appear select, only Facebook, Twitter, Printrest and whastapp.
TagDiv Composer only allow change style of social network. It don´t allow some social network from this panel. Help¡¡¡¡
Hello @Christiaan,
Please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
