experience is very bad

I have added the logo and the changes are not reflected.
I have updated / customized everything but nothing is reflected, how horrible! I bought this theme because it is the best seller but the experience is very bad, it is assumed that by customizing the theme everything is recorded and changes, nothing changes, horrible theme!

Hi, thank you for you answer.
Now I am looking in detail, your subject is totally different from others.
My suggestion is that you should include a Documentation file for the Installation within the folder that is downloaded, because this way it is not understood how the installation works, this causes me a serious withdrawal in the project of 1 day per time zone, now while you . read this message and if you send another question we will have to wait 1 more day, that is, 2 days of delay to solve something, congratulations to your marketing team for making “tempt” to buy this item and how attractive it is but the operational part is horrible and programming in not indicating at least how it is installed, it has its own Web Editor that makes it totally different and you have to go guessing how to edit!
The Demo was totally changed with our project data but no changes are reflected.
In addition, he connected to personal facebook for social networks, no changes are seen either. What happens if someday facebook changes login or the connected account does not exist? It will stop working, it would be better another option to add social networks is to connect.
In the Customization of the Theme I have uploaded the logo and all more information about my project, which is not reflected as I have already said.
Now I have entered the editor in the Home and I have changed the Logo, now the change is reflected, that is, time wasted 1 day in customizing the whole theme because everything that was advanced did not work.
definitely, very bad experience with this topic !!

now I see that the EDITOR Composer is displayed in a column on the left, the editor is so small that the letters are too small, every time I want to change something, will I have to use that editor? Elementor should be used! or via widget.
By the way the Widget was also customized and there are no final changes.
Idiom? In the Theme Panel I have chosen Spanish, but the changes are not reflected.
Now in the documentation it indicates that I should not use tagDiv Composer to modify an original page but rather use WPBakery, that editor has bad punctuation is better Elementor.

I think your theme is great but for developers who have excess time, I need a theme for news and reports that installs it once and starts publishing immediately, without so many configurations, here I could spend a week configuring options and still It will not look good because it depends on the technical support which could take 1 additional day just to wait for a response, for these issues just on day 3 I could develop something because today they will not attend this ticket by time zone.

I would be happy to receive the refund as soon as possible! definitely!