My homepage is saying unregistered yet I have licence.

Damn, this is serious.

Woke up to a rude Newspaper on my homepage saying I have not registered the theme.

Yet I have a license.

Can you check into this since this will affect my SEO as none of my articles is accessible.

same problem with me wtf it said i use not registered theme, i am profesional website it will a shame for me and my reputation

I have the same issue today. I have a license and back-end says registered, but still homepage is down!

Same issuse

Same issue with me. I get a big message on my website saying “The Newspaper Theme License Key is NOT REGISTERED on this website!”. This appears in Chrome but with Microsoft Edge and Firefox, it says 403 Forbidden.

What gives?

URGENTLY fix this please.

Unregister in ThemePanel System Status en register. This works for me.

Same here!

Reset the key and register again, then clear cache. It worked for me. But this is a grave mistake. I know many people don’t check their websites regularly, which will go on for hours or days.

Same here, re-register solve the issue

My site homepage was down for two hours and suffered a lot. Considering switching to other themes. Unacceptable

• This reply was modified 4 years by Shariif.

Thanks for making several hundred people who visited our site think our nonprofit was using a nulled theme today. Perhaps it would be a good idea tone down that notice, because apparently you can’t code things so it only displays when it should. Mistakes happen, I get that, but I can’t even believe you would create a message that takes over our website displays without notice and makes YOUR PAYING CLIENTS look like they are acting unethically.

The same thing. Reactivation helped. But why did this happen?

This is some kind of joke ???? What a setback. For several hours, users saw information that resembled a computer virus. I have the largest service in the region. Thousands of people saw it for a few hours 🙁
The problem is solved by switching to a new template and going back to Newspaper.

Thanks Calin, the problem was solved with the key reset. However, I agree that this did not leave a good impression. Fortunately in our time zone it happened during the night. I hope it doesn’t happen again and you were able to understand why it happened. Thx!

Please remove the warning, it’s so embarrassing.

This is really not ok. Our website was down for many hours, including a big loss of profits. How are you planning to compensate here @tagdiv team?

This is absolutely unacceptable. All my pages were changed. The fact that you do this outside of the CMS on the pages itself is a slap in the face to paying customers. I now have to check every page to see if this is still going on even after reactivating my license and clearing the cache. We’ll be looking for another theme.

I agree that nulled theme message is not acceptable, it makes look our websites unprofessional, and customers might believe that we’re not serious about business.

Smae here, My solution was to de-register and re-register and activate the license key in the website. We are furious and we have decided after the 3rd mayor problem with this theme to get rid of it.

• This reply was modified 4 years by Johann.

Even after de-registering and registering again and clearing the cache, the problem is not fully solved for us.

Same issue here, we’ve tried registering again, no fix!!!

How do you de-register??

Thank you so much for making us looking thieves in our community of over 2.5M people.

Unacceptable !!!!!!!
My visitors thought for two hours that our website was using a “nulled” version of the theme. It is unacceptable! Please remove this kind of page immediately. We paid for a theme and its license, this kind of message must not exist.
I lost income and probably some of my credibility. I’m waiting for compensation.