My homepage is saying unregistered yet I have licence.

Posted in: Newspaper
Post count: 89

The whole thing is in such a mess. We should get together and ask for compensation

Post count: 90

After cooling down, I think the Tagdiv team should offer a public apology. You cannot do such a thing by taking over the websites of your customers remotely.

Is this included in the licence policy? I know what you wanted to achieve, but what about non-techie users who outsourced services to developers.

At first, I thought I was hacked and panicked only to realize it was your actions.

WordPress REST API was not working, and this affected other services that rely on the API.

Would you please apologize in the right way?

Post count: 22421

Hi,

We are very sorry for the trouble caused and we are doing everything in our power to get a hold of the situation. If you are facing this issue currently, please use the following method to unlock the site:

1. reset activation from the theme panel: https://imgur.com/7Ktmd1e

2. clear your cache from your cache plugin, host or CDN depending on the situation.

3. Activate the theme again using the theme activation guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

We apologize for the inconvenience. This was not a deliberate act and we are all hands on deck trying to fix it.

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