Greetings,
We are having a problem with our website for the past 1 month or so as many times the mobile view is showing on the PC and vice versa. Kindly help us regarding the same as our visitor experience is being hampered.
Thanks and regards.
Team Legally flawless
http://www.legallyflawless.in
E-mail: legallyflawless.info@gmail.com
Hello!
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
According to your guide: “Mobile device support. (External plugin or theme required. See the FAQ for further details.)” What theme or plugin do you recommend/did you use when you tested? I tried Jetpack, and it didn’t work. I have the same issue as OP, the mobile theme is displayed on desktops.
Hello @havard2k !
If you use the WP Super Cache and the problem is still there, then please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
