https://i.imgur.com/TNlut6V.jpeg
Tag div page builder shows an error and the undo operation doesn’t work either. The editor is unresponsive. How to solve this problem? See the screenshot.
Hello!
It is possible to be from a plugin conflict or from a shortcode that is not compatible with our theme.
Please check the point 5 from this guide: https://forum.tagdiv.com/tagdiv-composer-not-working/
Do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Followed all the steps but the error persists.
Hi Allen Clein,
Is this problem happen only for one page or for all of them? If is only for a page, then it can be from the last settings that were made on it, what you can do in this situation is to use an revision .
If is on all pages and you have cloud header and footer, then it can be from some settings set on those.
In case that this is not solving the problem, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll take a look as soon as possible. Also include the link of this topic to can identify you.
Thank you!
