Hello, i keep getting this message when i try to edit a page with the tagdiv composer and it prevents me from editing the page:
“Error at rows: 5(models) : 3(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
The control Z sugggestion does nothing.
Hello @scohen!
This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello, I still have not heard back. i sent an email to contact@tagdiv.com with required information
