Video playlist (YouTube) not working

Posted in: Newspaper
Post count: 20

Hi,
The video playlist (YouTube) is not working check the following link.
https://thenewstown.com/world/

On this site this is old many be we have updated 2 years old. It is working. But when I am updating now it is not working.
https://thenewstown.com/business/

We asked out hosting company to disable the firewall and we have updated videos this still not working.

Thanks
Prismss

Post count: 27744

Hello Prismss,

I saw you have an older version of the theme https://i.imgur.com/Kex7Ung.png and is possible to cause this issue.
Also, you have the latest WordPress version 5.8.2

Please note that for Youtube you need to change the API key because sometimes it may expire. Also, reset all settings: https://forum.tagdiv.com/youtube-api-key/

Many changes have been made over the years, and the latest version of the theme is 11.4.
Also, if you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

Thank you!

Post count: 20

Hi,

As my theme is old and I do not have anywhere to update the API key. The link you provided is the 11.4 version.

Could you please help solve this issue with the old theme for now?

We are working on upgrading this site but the site has a lot of customization we have done to the theme.

Thanks
Prismss

Post count: 27744

Hello,

Unfortunately, I don’t know exactly what the problem would be, especially since the theme is a very old version and many changes have been made I don’t know exactly what the solution would be.

Thank you!

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