External links do not work

Posted in: Newspaper
Post count: 1
hartmut
#429053
Jan 13, 2022 at 3:18 pm

I’m new to newspaper theme. Every time I try to enter an external link URL with tagdiv composer to a button or a title etc. the URL is being saved but after reloading the page the URL is gone and replaced by “#”.
Screenshot
Any idea what could cause this problem…thanks!

  • This topic was modified 4 years by hartmut.
  • This topic was modified 4 years by hartmut.
Post count: 27744
Anamaria
#429140
Jan 14, 2022 at 7:53 am

Hello,

I made a test and for me works well -> https://i.imgur.com/3yQJ59w.png -> https://i.imgur.com/mgB8N9C.png
I think that you have an object cache file stored on your server and that it is why the settings are not saved.
We have a guide on how to check the Object Cache if is applied on Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

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