Hello,
I have updated the theme to version Version: 11.4.1, but the update went wrong. It deactivated all Tagdiv mandatory plugins, plus the license key jumped out.
I reactivated all Tagdiv plugins as you can see here : https://www.screencast.com/t/H5B9gxF5pMvx.
However, some things are still missing :
1- footer is missing on all the site emprunter-malin.com.
2-header is missing on posts and pages , except on home page.
3- It looks like I can edit with tagdiv only on home page : https://www.screencast.com/t/RyP98Ejjg but not on posts and pages : https://www.screencast.com/t/hsiX51zmUWv
I have already tried to remove essential plugins then reinstall, but with no success.
Thanks for your help.
Hello,
I’m sorry to hear that.
Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
We were able to reinstall all at 99 %, except that we can’t enter the back end anymore… we are getting this log :
**********************************************************
==> app1.error.log <==
2022/02/09 09:36:56 [error] 7087#7087: *3035280 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Class ‘WPSEO_Health_Check_Default_Tagline’ not found in /home/www/empruntermalin/data/wp-content/plugins/wordpress-seo/admin/class-admin-init.php:55
Stack trace:
#0 /home/www/empruntermalin/data/wp-content/plugins/wordpress-seo/wp-seo-main.php(392): WPSEO_Admin_Init->__construct()
#1 /home/www/empruntermalin/data/wp-includes/class-wp-hook.php(307): wpseo_admin_init()
#2 /home/www/empruntermalin/data/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#3 /home/www/empruntermalin/data/wp-includes/plugin.php(474): WP_Hook->do_action()
#4 /home/www/empruntermalin/data/wp-settings.php(450): do_action()
#5 /home/www/empruntermalin/data/wp-config.php(81): require_once(‘/home/www/empru…’)
#6 /home/www/empruntermalin/data/wp-load.php(50): require_once(‘/home/www/empru…’)
#7 /home/www/empruntermalin/data/wp-admin/admin.php(34): require_once(‘/home/www/empru…’)
#8 /home/www/empruntermalin/data/wp-admin/index.php(10): require_once(‘/home/www/empru” while reading response header from upstream, client: 172.68.234.148, server: emprunter-malin.com, request: “GET /wp-admin/ HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php/php7.4-fpm_empruntermalin.sock:”, host: “www.emprunter-malin.com”
==> app1.access.log <==
**********************************************************
I can see there is an error linked to plugin WP SEO, I have just sent them an email.
On your side, do you see any error linked to any theme file ?
Thanks in advanced.