Error with tagDiv composer

Posted in: Newspaper
Post count: 2

Hi, I have a problem wiith a TagDiv Composer
when I want to edit a page with the div composer tag I get an error and I can’t do anything

The error is this:
Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

Can you help me?

Post count: 35449

Hi,
For this error, please check our guide guide -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, this problem can appear only on specific page, or it can be do to a code set in the header or footer (you can test it by setting the default header and footer -> https://i.imgur.com/VVlG7W7.png), in this case what you can do is to use the revisions for that page or cloud template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
In case that the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.
Thank you!

Post count: 2

Hi Calin,

I am writing to you the accesses for WordPress and FTP

  • This reply was modified 4 years by gdesimone.
Post count: 21065

Hello @gdesimone!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

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