Header Disappears on Mobile – TagDiv

Posted in: Newspaper
Post count: 95

Hi,

When the website loads on a mobile device, the header disappears.

How can this be fixed?

Please watch the very short video demonstrating the issue.

Post count: 21065

Hello @stringbenderb5!

Make sure you have no header sticky. This issue can be from a cache problem. Please deactivate the cache plugin if you use, and try again in an incognito tab.

Let me know the results!

Thank you!

Post count: 95

Is there a way to have a sticky header on desktop but not on mobile?

There is not a caching plugin on his website. However, it is hosted on WPengine and the caching is not the best on this server.

I disabled the sticky header and it works correctly on mobile, but would prefer is the header can be sticky or a “floating header” on desktop.

Please watch this very short video for demonstration.

Post count: 95

Can you please watch this short video to see how this issue can be resolved?

Post count: 35449

Hi,
You can enable/disable the sticky header on desktop and responsive version using the manager -> https://forum.tagdiv.com/header-manager/
About the mobile version. If you do not use the mobile theme plugin and you do not have apply any mobile page, then will be display the responsive version, the one from the desktop. I’m not sure, but I think you may have assigned a mobile page, it should be deselected.
Thank you!

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