The mobile version of my site refuses to acknowledge any settings from the mobile theme settings menu. It keeps reverting to the default header and menu colours and the box for custom CSS doesn’t work either.
The header at the top should be white with black logo and text. But it stays black with a black logo. The menu appears red and blue gradient with white text but it should be white background with black text.
Changing the settings, clearing cache etc. does nothing.
Hi,
In case that you set the settings and after the refresh those are removed and are display the old settings, then it can be from an object cache that is apply on backend -> https://i.imgur.com/LEpPQ7i.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
The problem with the css it can be related to a plugin conflict, please make a test only with tagDiv plugins and see if the css filed is working.
Let me know the results!
Hi Calin,
The problem appears to have been with the plugin “Hustle” which we use for pop-ups.
When I deactivate the plugin all my settings take effect. When I reenable the plugin the theme colour settings fall back to default values.
Is there anything that can be done by TagDiv to repair compatibility with this plugin? It’s quite crucial for us as we use the pop-up to sign users up to our newsletter.
Are you aware of any alternative methods for pop-ups? Particularly ones that might work with AMP.
Thanks,
Danny
Hi danny1corder,
I’m glad that you found the cause of the problems.
Unfortunately, the “Hustle” is an untested plugin and we do not know how this is working, therefore we can not provide support for it, sorry!
What you can do is to try other popup plugins, unfortunately we do not tested one to can recommend it, but I think that you can try some of those:
-> 13 of the Best WordPress Popup Plugins
Thank you for your understanding!
